Help and Advice
Important changes to your phone service
Read our FAQs and other useful information
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Welcome to the Virgin Media Business help and support page. Pick a category to get started.
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Existing Customers
Existing customers
CUSTOMER AREA
Whether you're a small, medium or large business, this is where you can find links and resources that will help you keep a handle on your services.
POWER IN YOUR HANDS
With our clever MyBill portal, you can see every invoice in one place, view cost breakdowns, make comparisons and customise data for reporting.
JUST JOINED US?
Welcome - it's great to have you on board. We’re going to make your joining process as simple as we can and have put together an overview of what you can expect.
Ofcom's Voluntary Broadband Speeds Code of Practice
Your minimum broadband speed is now guaranteed
VOLT FAQs FOR SMALL BUSINESSES
We're here to make sure your digital world is running smoothly. Click here for support on your business broadband or O2 business mobile.
HOME SERVICE
If you're a Virgin Media customer looking for help with your home internet, TV or phone service, please visit My Virgin Media.