How to Win Hybrid Working with Virgin Media Business

As hybrid working becomes ever more fundamental to how we work, it’s vital that small
businesses have access to the right tools & solutions to stay successful. From finding the perfect home office space, to managing work-life balance, there are a whole range of factors that you need to consider. Chief among these will be keeping your technology connected, secure and supported, often without the safety net of a dedicated IT team. We’re all too aware of how technology challenges like this can negatively affect small businesses, which is why we created HomeWorks; a service that encompasses a number of security and support solutions designed for small businesses who operate primarily from home. Interested? Then read on and find out how we can help you and your team win working from home.

Keep your home working secure with F Secure SAFE 

One of the biggest challenges of working from home has been managing cyber security, particularly for small businesses with limited budgets to spend on firewalls,
VPNs and virus protection. In fact, the Government’s cyber security breaches survey found that whilst malicious attacks are increasing year on year, fewer businesses have up to date malware protection and network firewalls[1], partially as a result of increased homeworking.

For small businesses, cyber security is a vital issue, but equally, a good security
solution can’t be too labour intensive or expensive. Crucially,  That’s why we’re offering small businesses access to F-Secure SAFE, an award winning virus protection software, as part of our Homeworks solution. Whether you’re concerned about viruses, or potential identity fraud, F-Secure SAFE protects up to 5 of your business devices, all under one subscription. That means that when you’re working from home, on whatever device you might be using, you can rest assured that your business is protected from malicious attacks.

[1] ‘Cyber Security Breaches Survey 2021’, ONS,24.03.21. https://www.gov.uk/government/statistics/cyber-security-breaches-survey-2021/cyber-security-breaches-survey-2021

Seamless support for the gadgets you rely on

Is there anything more frustrating than having a crucial gadget stop working? What’s worse is that it usually seems to happen when you need it most - right before
an important deadline or client meeting. What’s more, the ever increasing versatility of smartphones and tablets as business tools means that you’re often relying on more than just your laptop to work from home, whether you’re taking video calls on your phone or firing off a quick email using whatever gadget happens to be to hand at the time.

We recognise that small businesses are run from all sorts of devices, which is why we offer Gadget Rescue, a service designed to keep all of your business’ essential gadgets up and running. Our expert tech team can cover everything from removing viruses and malware, to troubleshooting more common connectivity and functionality issues. The service is available 24/7 and our experts are able to access your gadgets securely and remotely, fixing 93% of issues at the first time. Whether you get your best work done on your laptop, phone or tablet, Gadget Rescue can keep them all online and working perfectly.

Technical expertise - On hand and in-person

Sometimes something goes wrong quite spectacularly and no amount of Googling or remote support will fully resolve the issue. If you’re working from an office, you might be able to call on support from an in-house IT team, or at least a tech minded colleague, but what do you do if you’re running your business from home? Not having access to in-person technical support can mean days of interrupted business as you try to find a solution, something small businesses are generally desperate to avoid!

Not only does HomeWorks offer 24/7 technical support remotely, there’s also the reassurance of a next-day, in person callout service if you’re really stuck. It means that even serious IT problems can be addressed promptly, minimising disruption and getting your business back on track ASAP. Hopefully, this is a service you’ll never have to use, but the fact that it’s readily available means that you can focus on what’s important to your business, knowing that any issues you do encounter won’t spell disaster!

We hope you found this article on how we can help your small business win working from home useful. For more articles designed to help small businesses unlock their digital potential, you can visit our Insights hub