Broadband for landlords
Get a broadband package tailor-made for your properties
Broadband for landlords
Get a broadband package tailor-made for your properties
Get started now
Got more than 10 sites? We've got you.
We’ll help you put together a package that works for you, your budget, and all your locations – starring our lightning-fast, reliable broadband.
Simple online billing
Get one invoice with one payment method for each region, and manage your bill in one place on our online platform. It’s a doddle to use.
Dedicated account management
Lean on your very own UK-based broadband account management team, giving you all the help, advice, and friendly guidance you could want.
Attract occupants
Add value to your sites and attract prospective occupants with 99.9% reliable broadband you – and they – can count on.
Personal support
You can throw everything you’ve got at our connection, and then some. But if things ever go pear-shaped, call your 24 hour helpline for fuss-free tech help.
Easily manage bulk orders
Place and amend multiple orders with ease through our account management team and dedicated order support team.
Download our guide to find out everything you need to know about broadband for landlords.
Getting your properties connected is easy
1. Get a free desktop survey
Get in touch and an account manager will discuss your options with you and create an installation plan
2. We'll get started on the rollout
Depending on your site, this could be self-install, cabling only or may require external works
3. Install day
We’ll either send your equipment in the post if you’re already cabled up, or an engineer will activate your services
Get in touch
Fill out this form and we’ll be in touch to discuss your options and how to get started, no strings attached.
FAQs
Do you need to visit the site to get set up?
We'll run your postcode through our database first to see what works are required to get you set up. We may then have to send an engineer to get you set up, or it could be as simple as sending you a router in the post. Get in touch to find out how exactly we can set you up.
How long will it take for my residents to be connected?
This depends on your address. It may be as quick as sending you a router in the post, or we may need to send an engineer to get you set up. Get in touch and we'll put together a specific install plan for your property.
What's the difference between broadband for landlords and normal broadband?
We have specially tailored broadband packages specifically for landlords. The main benefits include:
- You'll receive a dedicated account manager who will be there to help with any issues you have throughout the duration of your contract
- Your tenants will have access to a dedicated faults line, meaning they can report any issues on your behalf
- Enjoy a simple online billing platform. Get one invoice with one payment method for each region, and manage your bill in one place on our online platform.
- Plus you'll still get all the other perks of Virgin Media business broadband such as a faults team available to help you 24 hours a day.
Get in touch to find out more.
Partners we work with
The legal stuff
General
All prices exclude VAT. Subject to 24 months minimum term contract.
12 months contract term available for an additional fee.
Broadband speeds refer to download speeds unless stated otherwise. Speed assumes equipment is at optimum speed & capacity, device limitations apply. External factors may impact speed.
Our broadband ultrafast speeds are 100Mbps and above. Environment, device limitations, number of users and time of day may affect WiFi performance. Acceptable use policy applies.
SLA - Site visits on working days during working hours. Working days comprised of Monday to Saturday excluding Bank and Public Holidays; and working hours Monday to Friday 8am to 6pm/Saturday 8am to 4pm
Calls to UK Landlines, including selected international destinations, are free for the first 60 minutes and 30 minutes for UK Mobiles. Simply hang up and redial before this time to avoid charges, failing which you’ll be charged at the normal pence per minute rate.
Fixed Pricing
The monthly prices of the Voom broadband products are fixed for the duration of your contract term for the package you have opted for. Once your contract term has expired, the prices for the Voom products may no longer be applicable to you and the price you pay may change. Full information on fixed prices here.
Flexibility
Flexibility to change your package, from the one selected at the time of entering the contract, during the minimum term. You may move up all packages and down one package below your contracted package, once in 30 days. Only available on Voom broadband packages. The ability to flex only applies to customers who take out contracts from 5th May 2023. Please click here for full Flex rules.
Ofcom Voluntary Business Broadband Speeds Code of Practise
Our business broadband speeds are advertised as ‘up to’ which means that whilst you should normally expect to receive the speeds as advertised, the actual speed you experience will be influenced by a number of factors and as a result it is possible that the speed you receive may be reduced.
Minimum Download Speed
The minimum guaranteed download speed shall be 50% of the advertised Mbps. Full information and terms please read our Speed Performance guide here.
Multiple static IP addresses
Requires additional router (not included). Inclusive Hitron router works with dynamic or single static IP addresses only.
Installation
Minimum cost of install is £50 per site. Excess construction charges may apply.
Keeping you connected
Our broadband cable network service availability level is 99.9% a year. If a problem arises and you can’t use your broadband for cable services, we’ll aim to restore your service within 24 hours following a fault.
Instant Connect with 4G Start-up
4G Start-up Service refers to the interim internet connectivity provided to you via the 4G mobile network before your business broadband service is installed as explained in clause 21 of these special terms. acceptable use policy is the document which sets out the rules for using the service.
https://www.virginmediabusiness.co.uk/pdf/legal-documents/voom_fibre_business_broadband_ST.pdf
Constant Connect with 4G Back up
4G Back-up Service refers to the secondary internet connectivity provided to you via the 4G mobile network when there is a complete loss of connectivity to your business broadband service between the cable modem and Cable Modem Termination System (CMTS) as explained in clause 22 of these special terms.
4G mobile network means the 4G mobile network used to supply the 4G Start-up Service and 4G Back-up Service.
https://www.virginmediabusiness.co.uk/pdf/legal-documents/voom_fibre_business_broadband_ST.pdf
Please click here to check 4G coverage in your area.
F-Secure Internet Security
The F-Secure security service is provided to at no additional cost as part of the business broadband bundle contract. Should your business broadband bundle service be terminated by either you or us, or you switch to a broadband only or voice only product, you shall no longer qualify for the F-Secure service. The use of F-Secure service is subject to the license terms of F-Secure found here. For full information on F-Secure terms click here.
Our fastest ever speed for business
Based on Voom Gig1 download speed of up to 1000Mbps available from 9th June 2022, vs previous max download speed of 500Mbps available until 8th June 2022.
99.9% reliable
99.9% average network uptime (based on measurements from customers’ Hubs across the Virgin Media network, January 2021–December 2021). For more details, see:
https://www.virginmediabusiness.co.uk/pdf/legal-documents/Business-Broadband-SLA.pdf
Our speeds of up to 1Gb are available at 15 million premises across the UK
Virgin Fibre areas only. Up to 1Gbps advertised download speeds. Check Virgin Media broadband speeds availability at https://www.virginmediabusiness.co.uk/connectivity/internet-access/business-broadband/#speedcheck
Bundle with Phone Line [1]
Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks. Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances.
Volt package
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts, terms and conditions and bills – one for Virgin Media, and another for O2. Click here for the full Volt terms and conditions.
O2 Priority
Priority is a service from O2 that anyone with an O2 small business mobile contract can use.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms